DataRepair, assist the repair of light vehicles at the distance of a click!

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  • May 3, 2024
  • 3 MIN of Reading


  • The DataRepair service has been increasingly adopted by workshops and networks, and was recently rated "excellent" by its users in the most recent satisfaction survey.

    We know it's not easy to deal with growing technological complexity, technical information and countless different vehicle versions.

    More than 60% of the support provided is aboutTechnical Information

    More than 60% of the support provided is about
    Technical Information


    This technical support line for light vehicles aims to provide immediate and reliable responses to the technical challenges of Workshops and Networks, in order to ensure vehicle maintenance and repair with minimal downtime.

    The DataRepair service retains customers, monetizes workshop space, and positions workshops as trusted repairers.

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    What users value most:

    The importance to access technical information:

    The importance to access technical information:

    More than 60% of the support provided falls into this category.

    The importance of a correct repair work:

    The importance of a correct repair work:

    Access OE information to validate specifications and technical parameters, namely diagnostic values, technical manuals, circuit diagrams and other data.

    The importance of instant support:

    The importance of instant support:

    The vast majority of contacts (+90%) for DataRepair line are made by phone, ensuring real-time monitoring and resolution of breakdowns.



    The confirmation of diagnostic values is the most requested individual typology (32%)

     

    In addition to these indicators, it is worth noting that the closing rate of all support requests is near to 100%, which allows DataRepair to be immediately positioned as a reference service among automotive repair professionals.

    To address current challenges and technological complexity, it is crucial to have a professional technical support service that ensures repairs are done correctly at first and retains customer loyalty.

    Contact us for more information and subscribe DataRepair now!


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    DataRepair, assist the repair of light vehicles at the distance of a click!

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