TecRMI Portal: Digital Transformation of Workshops
Product
The new Technical Information Portal is already available, allowing the access in a single place and in a standardized way to around 4 million repair instructions and almost 8 million manufacturers' technical data (OE), covering practically the entire car parc.
This new TecRMI Online portal has been developed to increase the quality of diagnostic, repair and maintenance work, bringing to the market many differentiating factors that position it as an excellent online tool for workshops.
Considering that the technical complexity of motor vehicles has increased exponentially in recent years, especially in electrified and hybrid vehicles (a trend that will increase in the future), it is critical to improve the efficiency of workshops and ensure that the correct service is done at first.
It is also important to note that the most frequent complaints in Portugal from final customers regarding workshops are precisely about repair or maintenance services:
TecRMI Online offers a wide range of advantages for the workshop, including data intelligence to facilitate the user experience.
TecRMI Portal: Digital Transformation of Workshops
https://www.tips4y.pt/en/blog/the-new-tecrmi-portal-arrives-at-workshops-with-numerous-advantages /en/blog/the-new-tecrmi-portal-arrives-at-workshops-with-numerous-advantages
Advantages of the TecRMI Portal
Service Finder
Shows the correct maintenance plan recommended by the brand based on the plate number and the KMs (service finder), instead of giving maintenance intervals that the user has to choose and often generates errors.
Combined Times
Intelligent calculation of combined repair times, which increases efficiency in workshops by preventing services from being calculated more than once.
Graphic Research
Possibility of using the graphical search for a visual selection, which no other portal offers. By simply clicking on the vehicle part or components, information can be quickly accessed.
In terms of user experience, TecRMI is a modular web solution that is easy to use and is highly customized so that information can be used in any browser.
The TeRMI portal offers 3 profiles (CALC, TECH and PRO) to suit a wide range of workshop needs:
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DataRepair: Technical Support Line
In addition to the Technical Information Portal, workshops can also count on the NEW Datarepair service, Tips4y's technical support line to support car repairs.
Our workshop technical support service aims to differentiate itself through the excellence of our team and through the access to a vast knowledge database with more than 300,000 cases identified, in collaboration with the TecRMI's technical support team in Germany.
It's not easy for workshops to have an extensive knowledge of more than 20,000 car models in circulation.
In this way, the technical repair support line is vital to meet the current challenges faced by technicians, both in terms of the accuracy of diagnoses and the quality of support based on data, technology and knowledge in which Tips4y and TecRMI will combine their best skills at your service.
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TecRMI Portal: Digital Transformation of Workshops
https://www.tips4y.pt/en/blog/the-new-tecrmi-portal-arrives-at-workshops-with-numerous-advantages /en/blog/the-new-tecrmi-portal-arrives-at-workshops-with-numerous-advantages
